Legal and privacy
Privacy Policy
This policy describes how SuplemenPria.id handles personal data collected through this website. It covers visitors of suplemenpria.id and anyone who sends a message through our contact form or writes to the editorial team. The site operator is SuplemenPria.id, Jl. Gatot Subroto Kav. 35-36, Kuningan Timur, Jakarta Selatan, 12950, Indonesia.
Requests and questions
Write to us and we will explain what we hold, or correct or delete a contact form submission at your request.
- [email protected]
- Phone
- +62 21 5202 0602
- Hours
- Monday to Friday, 09:00 to 18:00 Jakarta time
Data we collect
We collect the information you choose to give us through the contact form: your name, your email address, and the content of your message. When you write to us directly by email, we receive your address and whatever you include in the message. We do not ask for more than that, and there is no requirement to create an account in order to read the site.
We also collect limited technical data automatically when you visit, such as which pages you open and basic device and browser information, where the hosting environment records it. This data is not used to identify you personally.
The pages people read most often are the ones on men's vitamin formulas, herbal ingredients, and energy and endurance formulas, so those are also the pages where a correction request is most useful to send us.
Why we ask
Why we collect it
Contact form data is used to read, evaluate, and answer your message, and to correct site content when your message points to an error. Technical data keeps the site working and shows us which pages visitors find useful.
We do not use contact form data to send marketing messages, and we do not add submitted addresses to a newsletter list. If you asked a question about a product page, your message stays with the editorial team that maintains that page.
- Reading your message
- A person reads what you send and replies to the address you provide.
- Correcting pages
- When you flag an error in a guide or a product listing, we fix the source text and keep a note of the change.
- Keeping the site online
- Basic traffic and device information helps us spot broken pages and slow loads.
Cookies
This site uses cookies and similar technologies as described in the Cookie Policy. Cookies support basic site functions and, where used, help measure how pages perform. You can control or delete cookies through your browser settings.
Blocking some cookies may affect how parts of the site work. If a page behaves oddly after you change your browser settings, switching the settings back is usually enough, and you can tell us about it if not.
Open the Cookie Policy
Browser settings give you the final say over which cookies stay on your device.
Sharing and third parties
What we do
We do not sell personal data. We may share data with service providers that operate the site's hosting, security, or analytics functions, and only to the extent needed for those functions.
When the law applies
We may also disclose data where required by applicable Indonesian law or a valid legal request.
What stays here
Lists of product names and ingredient details are published openly for anyone to read. Nothing in them is personal data, and nothing in them is private to you.
Retention
Contact form submissions and email correspondence are kept for as long as needed to handle the inquiry and to maintain a record of corrections made to site content. Technical logs are retained for a limited period appropriate to site operations, after which they are deleted or anonymized.
If you would like a specific message removed from our records, write to [email protected] and tell us which message you mean. We will confirm what we can do with it.
Your rights
You may ask what personal data we hold about you, request a correction, or request deletion of your contact form submission by writing to [email protected]. We will respond within a reasonable period.
We will explain if any request cannot be fulfilled, for example where a legal obligation requires retention.
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Ask what we hold
Tell us the name and email you used, and we will describe what appears in our records for that submission.
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Request a correction
If a detail we hold is wrong, or if a page we maintain contains an error, say so and we will update it.
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Request deletion
We can remove your contact form submission once the inquiry is closed, unless keeping a record is legally required.
Children
This site is not directed at children, and we do not knowingly collect personal data from children. If you believe a child has submitted personal data through this site, contact us and we will delete it.
Changes to this policy
We may update this policy to reflect changes in the site or in applicable requirements. The current version is always published at this address, and material changes will be reflected in the text of the policy rather than announced separately.
Contact for privacy requests
Privacy questions and data requests can be sent to [email protected], or by post to SuplemenPria.id, Jl. Gatot Subroto Kav. 35-36, Kuningan Timur, Jakarta Selatan, 12950, Indonesia. Phone inquiries about privacy matters can be made at +62 21 5202 0602 during Jakarta business hours.
Where to go next
Most visitors arrive here after reading about natural supplements for men, vitamins and minerals for men, or the natural capsules for strength and vitality we list in the catalog. If you came for a specific answer, these pages are a faster route than a privacy request.